OceanGuaranteedSM is an industry first and responds to increasing customer demand for a premium ocean LCL/domestic LTL service that offers faster transit times and day-definite delivery that is more cost-effective than air freight.
The program will provide "port-to-door" guaranteed service from Hong Kong, Shanghai and Shenzhen in China, to all continental U.S. destinations served by Con-way Freight, over Los Angeles as the U.S. port-of-call for customs clearance and deconsolidation.
Shipments that fail to meet the delivery-day commitment receive a 20 percent discount, subject to the terms of the service guarantee.
"We have created an entirely new service category for our customers that responds to their demands for a premium, day-definite ocean service with transit times and delivery reliability that far exceeds traditional LCL products," said Brian Lutt, President, APL Logistics. "By combining two of the most reliable transportation service organizations in the world, we are also able to deliver top-class performance in a package that represents a great value alternative to international airfreight." |